1. Provider Information

Global Mobile Software LLC

7014 13th Avenue, Suite 202, Brooklyn, NY 11228, USA

DSA contact: compliance@globalmobisoft.com

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2. About TifoXR

TifoXR provides immersive digital experiences that allow users to interact within virtual spaces and communicate with other users through text and voice chat. Users may also send friend requests and share predefined comments relating to a space.

 

3. User-Generated Content

TifoXR supports user-to-user communication through text and voice chat. Text messages are subject to automated moderation before they are sent. TifoXR uses an AI-based moderation mechanism to identify abusive or prohibited words in text chat.

Where the moderation system identifies abusive or prohibited language, the message is prevented from being sent.

Voice chat is available to users. GMS/TifoXR does not store voice recordings. Text chat and voice chat content is not retained after the relevant session is closed.

 

4. Content Moderation

TifoXR uses automated AI-based moderation for text chat. The moderation system reviews messages before transmission and prevents messages containing abusive or prohibited words from being sent.

This moderation mechanism is designed to help maintain a respectful and appropriate communication environment for users.

 

5. Reporting Illegal or Abusive Content

Users may report concerns regarding content or user behavior by contacting Global Mobile Software LLC at compliance@globalmobisoft.com.

Complaints and reports submitted through this contact will receive a response within 1–3 business days.

 

6. Complaints and User Concerns

Users may use the DSA contact above to raise concerns relating to content, user behavior, or the operation of TifoXR. Global Mobile Software LLC will review submitted concerns and take appropriate action in accordance with its platform rules and applicable requirements.

 

7. Appeals and Review

Users who wish to raise a concern regarding a moderation action may contact compliance@globalmobisoft.com. Submitted concerns will be reviewed by Global Mobile Software LLC, and the company will respond within 1–3 business days.

 

8. User Safety and Responsible Use

Users are expected to use TifoXR responsibly and respectfully and to comply with applicable laws and platform rules. Users should not use the platform to engage in abusive, unlawful, harassing, or otherwise prohibited conduct.

 

9. Advertising and Sponsored Content

TifoXR may display advertising and sponsored content. Advertising content may include images and videos and is managed through the TifoXR CMS.

 

10. Data Retention for User Communications

GMS/TifoXR does not store voice recordings or retain chat and voice content after a session is closed.

 

11. Contact

For DSA-related complaints, reports, or concerns, please contact compliance@globalmobisoft.com. We aim to respond to submitted complaints and concerns within 1–3 business days.

 

12. EU/UK Representative

For applicable EU/UK regulatory matters, the designated representative details should be displayed here together with the representative's legal name, address, and contact information. For information regarding GMS's designated EU/UK representative, please visit:

EU/UK Representative Details